CASE STUDY

D2iQ
PRODUCT UX

OVERVIEW

For D2iQ, we worked closely to align product branding with their updated color scheme, ensuring consistency across both marketing and product interfaces. We collaborated in weekly design meetings, refining product logos and illustrations to meet the needs of both teams. Our design for D2iQ’s Kommander product allows enterprises to easily monitor and manage multiple Kubernetes clusters, offering flexible views for key KPIs and advanced queries. We also created a detailed page for Konvoy, providing enterprise-level users with intuitive tools to manage large-scale Kubernetes clusters seamlessly.

SCOPE

Our project with D2iQ focused on enhancing the UX for their enterprise Kubernetes solutions, Kommander and Konvoy. We aimed to create a seamless interface for users to manage multiple clusters, ensuring alignment with D2iQ's updated brand identity. This included designing product logos, illustrations, and user-friendly pages that cater to the needs of both product and marketing teams.

CHALLENGE

The key challenge was creating an intuitive, scalable interface that could handle the complexity of managing numerous Kubernetes clusters across different environments. We had to balance D2iQ’s robust functionality with a clear, accessible design that accommodated diverse enterprise use cases, while maintaining consistency with their new branding and color scheme.

APPROACH

We adopted a collaborative approach, working closely with D2iQ’s design and product teams in weekly meetings. Our UX strategy centered on user flexibility—designing both card and table views for Kommander to support varied enterprise requirements. For Konvoy, we developed detailed monitoring pages that streamline the management of large-scale Kubernetes clusters, always keeping user experience and ease of navigation at the forefront.

IMPACT

The refined UI enhanced user engagement and improved the efficiency of managing complex Kubernetes clusters. Our design allowed users to easily switch between views, perform advanced queries, and monitor clusters with greater clarity. By aligning the product interface with D2iQ’s new branding, we helped ensure a cohesive user experience that reinforced their enterprise appeal, while boosting usability and operational performance.

STEP 1:
Research & Discovery

Objective: Lay the groundwork by understanding user needs and aligning with business goals.

The first step involved conducting thorough UX research following the four main stages: Discovery, Exploration, Testing, and Listening. We began by analyzing user pain points and enterprise use cases, particularly focusing on how enterprise teams manage multiple Kubernetes clusters. This included stakeholder interviews, user journey mapping, and competitor analysis. Simultaneously, we explored how D2iQ's branding—specifically their new color scheme—could integrate seamlessly into the product’s design.

Key UX Activities:

  • Stakeholder interviews

  • Personas development

  • User journey mapping

  • Competitor analysis

  • Brand integration exploration

The Kommander page, designed for monitoring and managing multiple clusters

The Kommander page, designed for monitoring and managing multiple clusters

STEP 2:
Design
& Prototyping

Objective: Craft design solutions that offer flexibility and simplicity for enterprise users.

In the design phase, we developed prototypes that catered to different user needs. The Kommander page, designed for monitoring and managing multiple clusters, featured a toggle between card and table views to support varied query preferences. For Konvoy, we focused on a detailed management page for large-scale clusters. We held collaborative design reviews with D2iQ’s product team, ensuring alignment on brand elements like logos, color schemes, and illustrations that serve both product and marketing objectives.

Key UX Activities:

  • Wireframing and prototyping

  • Design sprints

  • Iteration on card and table view toggle functionality

  • Cross-team collaboration to maintain brand consistency

Konvoy focused on a detailed management page for large-scale clusters.

STEP 3:
Validation & Iteration

Objective: Ensure designs are optimized for usability and scalability through continuous feedback.

In this final step, we conducted usability tests to validate design assumptions. We tested both the card and table view toggles, ensuring users could easily query multiple clusters. Post-launch, we used real-world feedback—gathered through user surveys and analytics—to refine the designs. Ongoing feedback loops with the product and design teams ensured the product remained user-friendly and aligned with evolving enterprise needs.

Key UX Activities:

  • Usability testing

  • A/B testing

  • Post-launch user feedback and analytics monitoring

  • Iterative design improvements

    By following this user-centered process, we delivered scalable, intuitive designs for D2iQ’s products that enhanced both functionality and user experience while maintaining brand cohesion.

Here's what the Co-Founder/ CTO said:

“Richard led the team of internal and external creatives and developers to get it done in a short 90 days. Without his leadership, work ethic, and his network of photographers, videographers and animators we would not have been able to pull this off."

— Tobi Knaup, Co-Founder/CTO, D2IQ

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